LogoLogo
MerchantsHelpSign in
  • Overview
    • Countries & Currencies
    • Glopal Solutions Portfolio
  • Getting started
    • Shopify
      • Glopal Duty & Tax for Shopify
      • Shopify Collaborator Access
    • BigCommerce
    • Magento (Adobe Commerce)
      • Magento 1
      • Magento 2
        • Magento Activation
        • Magento Configuration
        • Magento Database Model
    • Visualsoft
    • PrestaShop
  • Marketing Solutions
    • Acquisition channels
      • Integrate Google Ads
      • Integrate Facebook Ads
    • Feed localization
      • Read domestic items
      • Localize the items
      • Upload the localized items
    • Features / Customization
      • Google Shopping countries coverage
      • Filters
      • Free listings
      • Comparison Shopping Services (CSS)
    • Google Ads
      • Conversion tracking
      • Standard accounts structure
      • Launching and monitoring Google Ads campaigns
    • Facebook
      • Facebook & Instagram Shops
      • Catalog Based Campaigns
      • Conversion and Brand awareness campaigns
      • Facebook conversion tracking
    • Email marketing
  • Localization
    • Site localization
      • Content localization
      • Price localization
      • Site search
      • Checkout
      • User account
    • Site discovery
      • Domains and Routing
      • Search engine optimization
      • Geo-localization
      • Country selector
    • Content distribution
      • Site security
      • Domains (DNS)
      • Traffic Splitting
        • Akamai
        • Cloudflare
        • Nginx
        • Microsoft IIS
        • AWS CloudFront
        • Magento Cloud
      • Third-party CDN
        • Cloudflare
      • Site speed
    • Integrations
      • CSS customizations
      • JavaScript customizations
      • Server-side customizations
      • Exclude from localization
      • Integration examples
        • Hiding Products
        • Newsletter Signup
        • Custom Price Logic
  • Checkout
    • Localized checkout
      • Overview
      • Styling
      • Integration
        • Callback Functions
        • Confirmation Page
        • Checkout Analytics
        • Allowlisting Glopal IPs
      • Price localization
    • Order processing
      • Order creation
        • Plug & Play integration
        • Order API
        • Event webhook
        • Custom Integration
      • Cancellation & refund
      • Returns
      • Buyer's communication
      • Customer account
    • Financials
      • EU VAT
  • DUTY & TAXES
    • Product Classification
    • Duty & Tax Calculation
      • Product Pricing
      • Supported Countries
    • Compliance Checks
      • Prohibited Goods
      • Denied Party Screening
  • SHIPPING
    • Order Creation
    • Label Generation
    • Manifest
    • Tracking
  • Translations
    • Translation Editor
  • MERCHANT ACCOUNT
    • Dashboards
      • SEO dashboard
  • What's New
    • Release Notes
Powered by GitBook
On this page
  1. Localization
  2. Site localization

User account

By default, access to user accounts is hidden on localised sites. Reason is that Glopal proposes a standalone localised guest checkout experience. Everytime a user goes through the localised checkout, Glopal collects contact information and payment methods. The email address is used to either create an account or identify an existing account in the merchant platform so that Glopal can assign the order to it.

With this process in place, hiding access to user accounts on localised sites ensures a smooth experience for international buyers. Glopal localised guest checkout experience makes most features usually present in the user account irrelevant. Some examples include saved shipping addresses or preferred payment methods that cannot be leveraged when a user passes an order from a localised site.

When an order is passed, user accounts are always created on the origin site’s platform. There is no dedicated database of user accounts on the localised sites. Therefore, letting international buyers create user accounts or signing in from localised sites may create conflicts or frictions related to accounts already created by Glopal following an order.

Upon request, Glopal can review with Merchant the list of features present in the origin user account and assess feasibility of a custom setup.

PreviousCheckoutNextSite discovery

Last updated 3 years ago